AI agents for local businesses
Stop sending your callers to voicemail.
Sofia, Matic's AI front desk, answers the calls your team can't, in English or Spanish. She books them on your calendar and texts you a summary.
Free 20-minute missed-customer audit. No obligation.
Sofia on Matic's own line
Call in Spanish
- SofiaThanks for calling Matic, this is Sofia. This call may be recorded.
- CallerHola, Sofía. Vi su video en Instagram. ¿Esto es inteligencia artificial?Hi, Sofia. I saw your video on Instagram. Is this AI?
- SofiaSí, soy Sofía, la recepcionista virtual de Matic. ¿Quiere probar cómo agendaría una cita para un salón, un dentista o un plomero?Yes, I'm Sofia, Matic's virtual receptionist. Want to try how I'd book an appointment for a salon, a dentist or a plumber?
- CallerDale, vamos a tratar un salón. Quiero un manicure el sábado.Sure, let's try a salon. I want a manicure on Saturday.
- SofiaPara el manicure, tengo el sábado a las 10 de la mañana o a las 2 de la tarde. ¿Cuál prefiere?For the manicure, I have Saturday at 10 a.m. or 2 p.m. Which do you prefer?
- CallerA las diez, por favor.At ten, please.
- Sofia¿A nombre de quién sería la cita?Whose name is the appointment under?
- CallerJuan.
- Sofia¿Me puede decir su nombre de pila para la cita de prueba?Can you tell me your first name for the test appointment?
- CallerSería para Juan Flores.It'd be for Juan Flores.
- SofiaJuan, su manicure sería el sábado a las 10 de la mañana. En un negocio real, la cita iría al calendario y recibiría un mensaje; esto fue una prueba y no se reservó nada. ¿Tiene usted un negocio o solo tenía curiosidad?Juan, your manicure would be Saturday at 10 a.m. At a real business, the appointment would go on the calendar and you'd get a text; this was a test, so nothing was booked. Do you run a business, or were you just curious?
- CallerSí, tengo un salón de uñas en Bayamón y se me van muchas llamadas.Yes, I have a nail salon in Bayamón and I miss a lot of calls.
- Sofia¿Cuántas llamadas calcula que pierde o recibe fuera de horario?About how many calls do you miss or get after hours?
- CallerComo veinte. Sobre todo cuando estoy atendiendo a otros clientes.About twenty. Mostly when I'm with other clients.
- Sofia¿Quién contesta el teléfono actualmente en su salón?Who answers the phone at your salon right now?
- CallerUsualmente, yo.Usually, me.
- SofiaOfrecemos una auditoría gratuita de 20 minutos con Rafael o Sam para ver qué le cuestan las llamadas perdidas y si esto le conviene. ¿Quiere que le busque un horario?We offer a free 20-minute audit with Rafael or Sam to see what missed calls are costing you and whether this fits. Want me to find a time?
- CallerSí. ¿Cuánto cuesta el servicio?Yes. How much does the service cost?
- SofiaLos planes empiezan en $497 al mes; en la auditoría le explican los detalles. ¿Quiere que le busque un horario para la auditoría gratuita?Plans start at $497 a month; the audit covers the details. Want me to find a time for the free audit?
- CallerSí, por favor.Yes, please.
- SofiaUn momento, déjeme revisar.One moment, let me check.
- Checking the calendar
- SofiaTengo el viernes 13 de noviembre a las 3 o a las 6 de la tarde, hora de Puerto Rico. ¿Cuál le conviene?I have Friday, November 13 at 3 or 6 p.m., Puerto Rico time. Which works for you?
- CallerA las seis, por favor.At six, please.
- SofiaA las 6 de la tarde, hora de Puerto Rico. ¿Me puede deletrear su apellido?6 p.m., Puerto Rico time. Can you spell your last name?
- CallerSí, sería F-L-O-R-E-S.Yes, it's F-L-O-R-E-S.
- SofiaFlores, F-L-O-R-E-S. ¿Aproximadamente cuántas llamadas recibe su salón por semana?Flores, F-L-O-R-E-S. About how many calls does your salon get a week?
- CallerComo cincuenta.About fifty.
- Sofia¿Puedo enviarle la confirmación por mensaje de texto al número desde el que llama?Can I text the confirmation to the number you're calling from?
- CallerSí, por favor.Yes, please.
- SofiaYa se lo reservo.Booking it now.
- Booked on the calendar
- SofiaLa auditoría quedó reservada para el viernes 13 de noviembre a las 6 de la tarde, hora de Puerto Rico. La confirmación y el enlace están en su correo. ¿Hay algo más en lo que pueda ayudarle?The audit is booked for Friday, November 13 at 6 p.m., Puerto Rico time. The confirmation and the link are in your email. Is there anything else I can help with?
- CallerNo, eso sería todo. Muchas gracias.No, that's all. Thank you so much.
- SofiaGracias a usted, Juan. Que tenga buen día.Thank you, Juan. Have a good day.
- Owner texted a summary
Start with a free missed-customer audit.
20 minutes with Rafael or Sam. You leave knowing what missed calls cost you and the one fix we'd make first, whether or not you work with us.
20 minutes, free. We look at:
- what happens when someone calls you after hours
- how fast new leads get a reply
- how your website works on a phone
- the one AI fix we'd make first
What are missed calls costing you?
Three numbers, ten seconds. No email needed to see the result.
Missed calls could be costing you about $2,340a month.
That's about 8 new customers a month who call, don't reach anyone, and may call someone else instead. About $28,100 a year.
Matic's front desk plans start at $497 a month.
An estimate from your numbers and the assumptions below. Not a promise of results.
The AI front desk, in short.
Keep your number. Live in about a week. Plans from $497 a month, month-to-month.
- 01
You keep your phone number.
Calls your team doesn't pick up, and calls after hours, forward to Sofia. Your team still answers first.
- 02
We build it with your information.
Your services, hours and answers to common questions, which you approve before anything goes live.
- 03
Sofia answers.
In English or Spanish, she answers questions, books on your calendar, and texts back missed callers.
- 04
You see every call.
A text summary after each one and a call log, plus a monthly report on calls answered, after-hours calls, bookings and Spanish-speaking callers.
Also from Matic
Need something built around how you work?
Beyond the front desk, we build custom AI agents, automations, websites and apps for businesses that want more done without adding staff. Bring it up on your audit call.
AI agents and automations
Lead follow-up, intake, scheduling and the repetitive work around them.
Websites and apps
Fast, phone-first sites and apps built to turn visitors into bookings.
Custom software
Tools shaped around your exact process instead of off-the-shelf workarounds.
You'll talk to the people who build it.
Matic is Rafael and Sam. One of us runs your audit, and we build and look after your agent ourselves, in English and Spanish.
Rafael Fabre
CEO & Co-founder
Sam Olsen
COO & Co-founder
Free guides
Playbooks we use ourselves, free to download.
Book your free missed-customer audit.
20 minutes, free. We look at:
- what happens when someone calls you after hours
- how fast new leads get a reply
- how your website works on a phone
- the one AI fix we'd make first
Then you hear Sofia set up with your business's name and services, and decide if it's worth it.
Rather write? Email hello@maticusa.com
You'll get a confirmation email and a reminder before the call. How we handle your details